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Administrative service corners(行政服務處)
Last updated date：2023/7/28
Things you can do at administrative service corners
- You can obtain certain documents at administrative service corners, such as copies of resident certificates, seal registration certificates, etc.
(List of certificates you can obtain)
- You can also obtain certificates on Saturdays and Sundays. (You cannot obtain certificates on national holidays)
Opening times, addresses and telephone numbers
Opening times
You can use administrative service corners during the following times on days except those contained on the list of closing days for administrative service corners.
- Weekdays (Monday to Friday): From 7:30 a.m. to 7 p.m.
- Saturdays and Sundays: From 9 a.m. to 5 p.m.
The office is closed on national holidays and from December 29 to January 3. Please check the administrative service corner page for other temporary closures.
Addresses and telephone numbers
| Name | Address | Telephone number |
|---|---|---|
| Tsurumi Station West Exit | Tsurumi Station West Exit, in front of Fuga 1 (Seiyu) | 045-586-0975 |
| Yokohama Station | Near Yokohama Station South Ticket Gate | 045-453-2525 |
| Kamiooka Station | Inside Kamiooka Station (Yokohama Municipal Subway), in front of the ticket gate bound for the Bus Terminal | 045-848-0171 |
| Konandai | 3rd floor of Konandai 214 Building, near JR Konandai Station | 045-835-2664 |
| Futamatagawa Station | 5th floor of Joinus Terrace Futamatagawa, near Futamatagawa Station on the Sotetsu Line | 045-366-6615 |
| Shin-Yokohama Station | Alongside the Station Office inside Shin-Yokohama Station (Yokohama Municipal Subway) | 045-475-1301 |
| Hiyoshi Station | At the back of the commuter pass sales area at Tokyu Hiyoshi Station | 045-565-0013 |
| Azamino Station | Inside Azamino Station on the Tokyu Den-en-toshi Line | 045-903-8291 |
| Totsuka | 2nd floor of Totsuka Ward General Government Building, near JR Totsuka Station | 045-862-6641 |
| Higashi-Totsuka Station | In front of the East Exit Bus Terminal, JR Higashi-Totsuka Station | 045-825-4994 |
Certificates you can obtain
*You can make use of any of these administrative service corners, regardless of where you live.
| Type of certificate | Conditions for those obtaining certificates |
|---|---|
| - Copy of resident certificate - Certificate of Items stated in resident register - Seal registration certificate |
People living in Yokohama City and their proxies |
| - Certificate of all registered matters on family register (Certificate of family register) - Certificate of individual matters on family register (Certificate of partial family register) - Copy of family register tag - ID card |
People whose registered domicile is in Yokohama City and their proxies |
| - Taxation certificates (or tax exemption certificates) for municipal residents' tax and prefectural residents' tax - Taxation certificates for municipal tax - Appraisal certificates (certificate of registered items in property tax ledger) (land and houses, for the current fiscal year) |
People whose place of tax payment is Yokohama City and their proxies |
| Content | Contact details |
|---|---|
| About certificates for taxation | Tax Division, Taxation Department, Finance Bureau (*Inquiries in Japanese only) Tel:045-671-2229 Fax: 045-641-2775 Email: za-zeimu@city.yokohama.jp |
| About certificates for family registration and administrative service corners | Service Desk Division, Ward Support Department, Civic Affairs Bureau (*Inquiries in Japanese only) Tel: 045-671-2176 Fax: 045-664-5295 Email: sh-madoguchi@city.yokohama.jp |
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